Reference

How aquasloy Handles Your Personal Data

This privacy policy explains what data we collect when you use aquasloy, how we store it, and what rights you have over it. Access to our platform depends on local law and is available only where local law permits.

Account data protectedDANA, OVO, GoPay context onlyYour rights, clearly statedNo data sold to third partiesContact us to update your info

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What Information We Collect and Why

aquasloy Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with aquasloy, we collect the details you provide during registration — your name, email address, and contact number. When you make a deposit or withdrawal through DANA, OVO, or GoPay, we log the transaction reference and wallet identifier tied to your

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account. We do not store your full e-wallet PIN or password at any point. We also collect device and session data — browser type, IP address, and session timestamps — to protect your account from unauthorised access. Players in Yogyakarta and elsewhere in Indonesia can contact
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our support team to request a copy of the data we hold. We use this information to process your transactions, verify your account identity, and respond to your support requests. We do not sell your personal data to marketing third parties. Retention periods depend on legal
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obligations applicable in your jurisdiction; data is deleted or anonymised once those obligations are met. Where availability depends on local law, we apply the stricter standard.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to access, correct, or delete the personal data we hold, reach out through any of the channels below. We aim to respond to data-related requests within a reasonable period. Include your registered account email and the nature of your request so we can process it correctly.

HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply standard industry-level encryption to data in transit and at rest. Your session on aquasloy is protected by SSL. Cookie use is limited to session management, security tokens, and basic analytics — we do not place advertising cookies from third-party networks. You can manage cookie preferences through your browser settings at any time.

SSL Encryption All data moving between your device and our servers is encrypted via SSL. This covers login, account updates and every payment transaction through DANA, OVO or GoPay.

Cookie Policy We use session cookies to keep you logged in and security cookies to detect unusual access. Analytics cookies collect aggregate data only — nothing tied to your identity.

Data Retention We keep your account data for as long as your account is active and for the period required by law after closure. Once that period ends, data is deleted or anonymised.

Your Rights You have the right to request a copy of your data, ask us to correct inaccuracies, or request deletion where no legal obligation requires us to keep it.

Common Questions About Your Privacy

These are the questions we get most often about how aquasloy handles personal data. If your question is not covered here, reach out through live chat or email and we will respond directly.

We collect your name, email address and contact number at registration. Once you transact, we also log payment references from DANA, OVO or GoPay linked to your account.

Yes. Send a request via our support email or live chat with your registered email address. We will compile and share the data we hold within a reasonable timeframe.

We do not sell your data. We share information only with payment processors like DANA, OVO and GoPay to complete your transactions, and with legal authorities when required by law.

Contact details and email can be updated in account settings. For other corrections, contact support via live chat or email and we will process your request directly.

We retain data for the period required by applicable law after account closure. Once that obligation is met, your data is deleted or anonymised. The exact period depends on local legal requirements.

We use session and security cookies essential for account access, and basic analytics cookies. You can block non-essential cookies through your browser settings at any time without losing account access.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFAQ InfoAquasloy Banking

How aquasloy Handles Your Personal Data

How to Reach Us About Your Data

Data Handling, Cookies and Account Security

Common Questions About Your Privacy

01 What personal data does aquasloy collect when I register?

02 Can I request a copy of the data you hold about me?

03 Does aquasloy share my data with third parties?

04 How do I update or correct my personal information?

05 How long does aquasloy keep my account data after I close my account?

06 Are cookies used on aquasloy and can I turn them off?

Privacy Policy

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